Privacy Policy

At Chai Karak, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us through our website and other online platforms. By using our services, you consent to the terms of this Privacy Policy.

1. Information We Collect:

• Personal Information: When you place an order, register for an account, or engage with our website, we may collect personal information such as your name, email address, shipping address, and payment details.
• Device Information: We may automatically collect certain information about your device, including your IP address, browser type, and operating system, to improve our website’s functionality and security.
• Cookies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information:

• Order Processing: We use your personal information to process orders, fulfill requests, and provide customer support.
• Communication: We may use your contact information to send you updates, promotional offers, and newsletters. You can opt out of receiving marketing communications at any time.
• Improvement of Services: Your feedback and usage data help us improve our products and services, enhance website functionality, and tailor our offerings to better meet your needs.

3. Information Sharing:

• Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These providers are contractually obligated to protect your information and only use it for authorized purposes.
• Legal Compliance: We may disclose your information when required by law or in response to a legal request, such as a court order or government inquiry.

4. Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Children’s Privacy:

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from individuals under this age. If you believe that we have inadvertently collected information from a child, please contact us immediately, and we will take appropriate steps to delete it.

6. Your Rights:

You have the right to access, update, or delete your personal information stored in our systems. If you would like to exercise these rights or have any questions about our Privacy Policy, please contact us using the information provided below.

7. Changes to This Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant updates by posting a prominent notice on our website or sending you a direct notification.

8. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Chai Karak
153 Ladypool Rd (Backside shop)
Sparkbrook, Birmingham B12 8LH
Email: info@mychaikarak.com
Phone: 07861576888